At jilinew, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a jilinew player under Philippine law.
jilinew is committed to handling your personal data responsibly, transparently, and in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173).
All data transmitted between your device and jilinew's servers is protected by industry-standard 256-bit SSL encryption — the same level used by major Philippine banks.
jilinew fully complies with the Republic Act No. 10173, the Philippine Data Privacy Act of 2012. Your personal data is collected, stored, and processed in accordance with Philippine law.
jilinew does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is shared only where legally required or necessary to operate the platform.
As a jilinew player, you have the right to access, correct, delete, and port your personal data. You can also object to certain types of processing — all in line with RA 10173.
jilinew collects only the personal data that is strictly necessary for account operation, KYC compliance, payment processing, and regulatory reporting. We don't collect data we don't need.
In the unlikely event of a data breach affecting your personal information, jilinew will notify affected players and the National Privacy Commission (NPC) within the timeframes required by Philippine law.
jilinew ("we," "us," or "our") operates the online gaming platform accessible at jilinew.app (the "Platform"). jilinew is an online casino and skill-game platform serving Filipino players, operating under the oversight of the Philippine Amusement and Gaming Corporation (PAGCOR).
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jilinew acts as the Personal Information Controller (PIC) in respect of the personal data it collects from players, visitors, and other users of the Platform.
This Privacy Policy applies to all personal data collected through the jilinew Platform, including data collected during account registration, KYC verification, gameplay, payment transactions, customer support interactions, and any other use of jilinew's services.
jilinew collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data we collect include:
When you create a jilinew account, we collect your full legal name, date of birth, gender, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, or Makati), email address, and mobile number. This information is required to create and maintain your account.
To comply with PAGCOR regulations and Philippine anti-money laundering laws, jilinew is required to verify the identity of all players before processing withdrawals. KYC verification requires submission of a copy of a valid Philippine government-issued identification document (such as the Philippine National ID, passport, driver's license, SSS ID, UMID, or PRC ID) and may include a selfie or liveness check for identity confirmation.
jilinew collects records of all deposits, withdrawals, and gaming transactions associated with your account. We also collect the payment method details necessary to process transactions — for example, your GCash-registered mobile number, Maya account details, or bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, or Security Bank). Full payment credentials are handled by our payment processors and are not stored on jilinew's servers.
When you access the jilinew Platform, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, session timestamps, pages visited, game history, and clickstream data. This data is used for security monitoring, fraud prevention, and platform improvement.
If you contact jilinew's customer support team via live chat or email, we retain records of those communications, including the content of your messages and any attachments, for quality assurance, dispute resolution, and regulatory compliance purposes.
jilinew does not collect sensitive personal information beyond what is strictly required for KYC compliance and responsible gaming obligations. We do not collect biometric data beyond what is necessary for identity verification.
jilinew uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration & identity data |
| Identity verification (KYC) | KYC documents, selfie/liveness data |
| Processing deposits and withdrawals | Financial & transaction data |
| Fraud prevention and security monitoring | Technical, usage, and transaction data |
| Regulatory compliance and AML reporting | Identity, KYC, and transaction data |
| Responsible gaming monitoring | Gaming history, session data |
| Customer support and dispute resolution | Communications and account data |
| Platform analytics and improvement | Technical and usage data (aggregated) |
| Promotional communications (with consent) | Email address, mobile number |
jilinew will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.
Under the Philippine Data Privacy Act of 2012, jilinew processes your personal data on the following legal bases:
jilinew uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help jilinew recognize you, maintain your session, and understand how you use the Platform.
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilinew Platform. Strictly necessary and security cookies cannot be disabled as they are essential to the operation of the Platform.
jilinew does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following limited circumstances:
jilinew engages trusted third-party service providers to assist in operating the Platform, including payment processors (for GCash, Maya, and bank transfer transactions), KYC verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on jilinew's instructions and in accordance with applicable data protection law.
jilinew may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required to do so by Philippine law, court order, or regulatory directive. jilinew will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of jilinew's business, your personal data may be transferred to the acquiring entity as part of that transaction. jilinew will notify affected players of any such transfer and ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy.
jilinew will never share your personal data with third-party advertisers or data brokers. Your data is used solely to operate and improve the jilinew Platform and to comply with our legal obligations.
jilinew retains your personal data for as long as your account is active and for such additional period as is required by applicable Philippine law and PAGCOR regulations. Specifically:
Upon expiry of the applicable retention period, jilinew will securely delete or anonymize your personal data in accordance with its data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jilinew. To exercise any of these rights, please contact jilinew's Data Protection Officer (DPO) using the contact details in Section 12.
Request a copy of the personal data jilinew holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your jilinew account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing or where processing is based on jilinew's legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service.
Claim compensation for any damages sustained as a result of inaccurate, incomplete, outdated, or unlawfully obtained personal data held by jilinew.
jilinew will respond to all valid data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you. If you are not satisfied with jilinew's response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To submit a data subject request, please email jilinew's Data Protection Officer at [email protected] with the subject line "Data Subject Request" and include your full name and registered email address for verification purposes.
jilinew implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While jilinew takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilinew will notify you and the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by Philippine law.
The jilinew Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations. jilinew does not knowingly collect personal data from individuals under the age of 21.
If jilinew becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that jilinew may have collected data from a minor, please contact us immediately at [email protected].
Parents and guardians are responsible for ensuring that minors do not access the jilinew Platform. If you suspect a minor has accessed jilinew using your account or device, please contact our support team immediately and consider using device-level parental controls.
jilinew reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via the email address associated with their jilinew account and post a prominent notice on the Platform.
The date of the most recent revision is displayed at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how jilinew is protecting your personal data. Your continued use of the jilinew Platform following notification of changes constitutes your acceptance of the revised Privacy Policy.
jilinew has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact:
jilinew's DPO will acknowledge receipt of your inquiry within five (5) business days and provide a substantive response within thirty (30) days. If you are not satisfied with our response, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
For responsible gaming concerns, self-exclusion requests, or deposit limit adjustments, please visit our Responsible Gaming page or contact our support team directly.
Now that you know how jilinew protects your data, you can play with confidence. Join thousands of Filipino players enjoying slots, live games, bingo, and more. 21+ only.
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